Microsoft Teams Deployment

This guide outlines the steps required to set up the Twosense bot within your Microsoft Teams environment. The process includes creating a custom app, uploading the bot, configuring permissions, and installing the bot into a Team.

These changes can take anywhere between a few minutes and up to 24 hours to take effect. This is a limitation of the Microsoft Teams product.

Allow custom apps

  1. Click on Teams apps, then select Setup policies.

  2. You will see a list of policies applied to your users. For detailed precedence rules, refer to Microsoft's policy precedence documentation.

  3. Ensure that the Allow custom apps option is enabled for users who will use the Twosense MFA bot. For example, if you only have the Global policy that applies to all users, it should look like this:

Upload Twosense Bot to Teams

  1. Click on Teams apps, then select Manage Apps

  2. Click Actions in the top-right corner and choose Upload new app.

  3. Click Upload and select the file TwosenseMsTeamsBot-x.y.z.zip provided by your Twosense Account Manager.

Edit app permissions

  1. Click on Teams apps, then select Manage Apps.

  2. Search for Twosense MFA and click on the app name.

  3. Go to Users and Groups. If you can't find this section, refer to Microsoft’s app-centric management guide.

  4. Click Edit availability and choose one of the following options:

    • Everyone: All users in your organization can use the app.

    • Specific users or groups: Ensure all users who will approve requests are listed.

Add Twosense Bot to a Team

  1. Click on Teams apps, then select Manage Apps.

  2. Search for Twosense MFA and click on the checkbox to the left of the app name.

  3. Click on Add to Team.

  4. Search for the team where you want to install the bot and click Apply

If you encounter any issues, please contact support@twosense.ai.

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