Twosense Docs
Windows Authenticator
ProductBrowser Extension & SDKWindows AuthenticatorH2FA
Windows Authenticator
ProductBrowser Extension & SDKWindows AuthenticatorH2FA
  • Introduction
  • Guides
    • Windows Installation Guide
    • Group Policy Deployment
    • Upgrade Guide
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  • Upgrading from v3.x
  • Upgrading from v2.x or Earlier
  • Scenario 1: Single Installer Package
  • Scenario 2: Multiple Installers
  • Notes
  1. Guides

Upgrade Guide

This guide provides instructions for upgrading to the latest version of the Twosense Endpoint Agent from different starting versions.

Upgrading from v3.x

  1. Download the Latest Installer Request the latest Twosense Installer MSI by contacting support@twosense.ai.

  2. Install the Latest Version Follow the detailed steps in the Windows Installation Guide.

  3. Reboot Restart the machine once the installation completes to apply the updates.

Upgrading from v2.x or Earlier

If you are upgrading from v2.x or earlier, there are two possible configurations. Follow the appropriate steps based on your setup.

Scenario 1: Single Installer Package

If you installed the Twosense services using a single installer package, follow these steps:

  1. Uninstall the Single Installer Open Add/Remove Programs and locate Twosense Continuous MFA. Uninstall it. Alternatively, use your software management system or Group Policy (GPO) to uninstall the package.

  2. Reboot Your System Restart your machine after the uninstallation.

  3. Install the Latest Version Follow the steps in the Windows Installation Guide.

  4. Reboot Again Restart your machine after the new installation is complete.

Scenario 2: Multiple Installers

If you installed the Twosense services using multiple installer packages, follow these steps:

  1. Uninstall Services in Order Uninstall the following packages in the specified order:

    1. Twosense Authenticator

    2. Twosense Manager Approval Client (if installed)

    3. Twosense Continuous MFA (if installed)

    You can use Add/Remove Programs, Group Policy (GPO), or your software management system to perform the uninstallation.

  2. Reboot Your System Restart your machine after all services are uninstalled.

  3. Install the Latest Version Follow the steps in the Windows Installation Guide.

  4. Reboot Again Restart your machine after the new installation is complete.

Notes

  • Ensure you have administrative privileges during installation.

  • If you encounter issues, contact Twosense Support at support@twosense.ai.

Last updated 4 months ago