Anti-Virus Configuration
Learn how to explicitly allow Twosense software in your anti-virus solution to avoid issues.
Anti-Virus Configuration
Due to the deeply integrated nature of the Twosense agent software, heuristic analysis from anti-virus engines may erroneously classify components of it as malware. If this happens, the anti-virus may attempt to quarantine the software and cause issues with the machine.
If your organization uses an endpoint protection solution or other form of anti-virus, please allow-list the following paths to prevent issues. Refer to your vendor's documentation on how to properly exempt paths from detection and quarantine.
C:\Program Files\TWOSENSE.AI\*C:\Windows\system32\drivers\kbfiltr.SysThis driver is a keyboard filter which allows the Twosense agent to capture typing behavior during Windows login. To verify its authenticity, you may check the digital signature — it should be signed by Microsoft.
Network and Firewall Configuration
Outgoing connections to the following hosts should be allow-listed. Depending on your use case, you may be provided a more specific list of hostnames by your account manager.
api.twosense.aiapiv2.twosense.aiendpoint-management.twosense.aiapp.twosense.aiwebapi.twosense.aimanager-approval.twosense.aisentry.twosense.aio386114.ingest.sentry.iologs.us-east-1.amazonaws.commonitoring.us-east-1.amazonaws.comapi.mixpanel.comradius.twosense.aidiagnostics.twosense.ai
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