Anti-Virus Configuration
Learn how to explicitly allow Twosense software in your anti-virus solution to avoid issues.
Due to the deeply integrated nature of the Twosense agent software, heuristic analysis from anti-virus engines may erroneously classify components of it as malware. If this happens, the anti-virus may attempt to quarantine the software and cause issues with the machine.
If your organization uses an endpoint protection solution or other form of anti-virus, please allow-list the following paths to prevent issues. Refer to your vendor's documentation on how to properly exempt paths from detection and quarantine.
C:\Program Files\TWOSENSE.AI\*C:\Windows\system32\drivers\kbfiltr.SysThis driver is a keyboard filter which allows the Twosense agent to capture typing behavior during Windows login. To verify its authenticity, you may check the digital signature — it should be signed by Microsoft.
Additionally, outgoing connections to the following hosts should be allow-listed. (If you are given a different list of hosts by your Twosense account manager, use that one instead.)
api.twosense.aiapp.twosense.aiwebapi.twosense.aimanager-approval.twosense.aisentry.twosense.aio386114.ingest.sentry.iologs.us-east-1.amazonaws.commonitoring.us-east-1.amazonaws.comapi.mixpanel.comradius.twosense.ai
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